Wintel Client Support Officer – Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the position below:
Wintel Client Support Officer
Job Title: Wintel Client Support Officer
Job ID: 80411083_80277976
Location: Port Harcourt, Rivers
Job Type: Full-time
Business Segment: Archived_01_Engineering
Job Description
- To provide an operational User, Branch Support & Rollout (UBSR) structure to ensure that general IT problems in the branches and regions are resolved promptly and efficiently.
- The operational support includes first & second-level support on user’s workstations, file/print servers, IT peripherals, SCCM servers, LANs, and communication equipment.
- Ensure all incidents are responded to, actioned, and resolved within the required MTTR in the SLAs.
Qualifications and Experience
- Candidates should possess a First Degree
- IT professional certification/qualification would be an added advantage
- Minimum of 3 years post qualification experience in a similar or related position
Behavioral Competencies:
- Interacting with People
- Developing Expertise
- Establishing Rapport
- Thinking Positively
- Exploring Possibilities
Technical Competencies:
- IT Operations
- IT Systems
- Technical Analysis
- Rollout Management
- Change Management
Application Closing Date
Not Specified.
To apply for this job please visit www.standardbank.com.