Quality Assurance (QA) Tester – Intern at mDoc Healthcare

Lagos, NigeriamDoc Healthcare

mDoc is a digital health start-up that leverages behavioral science, data, technology, and quality improvement methodologies to improve access to quality healthcare for people with chronic health needs in sub-Saharan Africa. We are seeking an all-star product suite lead to join our team. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier, and more productive lives.

We are recruiting to fill the position below:

Job Title: Quality Assurance (QA) Tester – Intern

Location: Lagos
Job Schedule: Full time

Job Description

  • We are seeking an innovative and experienced quality analyst to join our team.
  • The quality analyst is responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects.
  • The successful candidate will work closely with various departments to perform and validate test cases based on quality requirements and recommend changes to predetermined quality guidelines
  • You will ensure that the end product meets the minimum quality standards and is fully functional and user-friendly.
  • To be successful as a quality analyst, you should demonstrate strong attention to detail and have analytical and problem-solving abilities.
  • The ideal candidate must be able to interpret and implement quality assurance standards and provide accurate and comprehensive feedback to colleagues.


  • Performing system analyses on software programs, applications, and web services.
  • Determining system efficiency and functionality by liaising with internal departments and end-users.
  • Report to management and obtain approval for system development projects.
  • Efficiently integrating new systems, programs, and applications with business operations and services.
  • Analyzing and improving the performance of web-based customer portals and support services.
  • Ensuring end-user proficiency with new systems, programs, and applications across departments.
  • Monitoring product licenses and ensuring compliance with IT industry regulations.
  • Ensuring that computer hardware remains compatible with system enhancements and updates.
  • Promoting system efficiency and security by integrating performance metrics and encryption.
  • Implementing new advancements in the field of system and enterprise architecture.

Skills and Qualifications

  • Working towards a Bachelor’s Degree in Computer Science or Information Technology and an accredited qualification in management consultancy or similar.
  • Extensive experience in technical business analysis in a related industry.
  • Advanced knowledge of programming languages like SQL and system integration solutions.
  • Ability to facilitate internal end-user proficiency.
  • Ability to design and maintain efficient customer portal support and feedback channels.
  • Ensuring optimal system functionality via integrated diagnostics.
  • Advanced knowledge of data security and encryption.
  • Ability to keep up with IT advancements.
  • Exceptional communication skills toward facilitating the use of new software systems.
  • Knowledge of relevant licensing and industry compliance regulations.

Application Closing Date
16th March, 2024.

Method of Application

Interested candidates should send their Resume & Cover Letter (indicating why this job is compelling to you) to: info@mymdoc.com using the Job Title as the subject of the mail.

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To apply for this job email your details to info@mymdoc.com