mDoc is a digital health start-up that leverages behavioral science, data, technology, and quality improvement methodologies to improve access to quality healthcare for people with chronic health needs in sub-Saharan Africa. We are seeking an all-star product suite lead to join our team. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier, and more productive lives.
We are recruiting to fill the position below:
Job Title: Quality Assurance (QA) Tester – Intern
Location: Lagos
Job Schedule: Full time
Job Description
- We are seeking an innovative and experienced quality analyst to join our team.
- The quality analyst is responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects.
- The successful candidate will work closely with various departments to perform and validate test cases based on quality requirements and recommend changes to predetermined quality guidelines
- You will ensure that the end product meets the minimum quality standards and is fully functional and user-friendly.
- To be successful as a quality analyst, you should demonstrate strong attention to detail and have analytical and problem-solving abilities.
- The ideal candidate must be able to interpret and implement quality assurance standards and provide accurate and comprehensive feedback to colleagues.
Responsibilities
- Performing system analyses on software programs, applications, and web services.
- Determining system efficiency and functionality by liaising with internal departments and end-users.
- Report to management and obtain approval for system development projects.
- Efficiently integrating new systems, programs, and applications with business operations and services.
- Analyzing and improving the performance of web-based customer portals and support services.
- Ensuring end-user proficiency with new systems, programs, and applications across departments.
- Monitoring product licenses and ensuring compliance with IT industry regulations.
- Ensuring that computer hardware remains compatible with system enhancements and updates.
- Promoting system efficiency and security by integrating performance metrics and encryption.
- Implementing new advancements in the field of system and enterprise architecture.
Skills and Qualifications
- Working towards a Bachelor’s Degree in Computer Science or Information Technology and an accredited qualification in management consultancy or similar.
- Extensive experience in technical business analysis in a related industry.
- Advanced knowledge of programming languages like SQL and system integration solutions.
- Ability to facilitate internal end-user proficiency.
- Ability to design and maintain efficient customer portal support and feedback channels.
- Ensuring optimal system functionality via integrated diagnostics.
- Advanced knowledge of data security and encryption.
- Ability to keep up with IT advancements.
- Exceptional communication skills toward facilitating the use of new software systems.
- Knowledge of relevant licensing and industry compliance regulations.
Application Closing Date
16th March, 2024.
Method of Application
Interested candidates should send their Resume & Cover Letter (indicating why this job is compelling to you) to: info@mymdoc.com using the Job Title as the subject of the mail.
To apply for this job email your details to info@mymdoc.com