Unlock a Rewarding Career in Healthcare: Become a Customer Service/Billing Representative at Outreach Medical Services
Introduction:
The healthcare sector is a dynamic and rapidly evolving field that offers a wealth of career opportunities, and Outreach Medical Services is at the forefront of providing affordable and accessible care to women and children across Nigeria. As a Customer Service/Billing Representative, you’ll play a crucial role in ensuring the smooth operation of the hospital’s administrative functions, from billing and payment processing to patient communication and record management.
Job Responsibilities:
The Customer Service/Billing Representative at Outreach Medical Services will be responsible for a wide range of duties, including:
– Bill preparation and processing
– Handling cash and HMO transactions
– Effective communication with clients at every encounter
– Ensuring a smooth relationship between the hospital and other stakeholders
– Answering and managing incoming calls in a timely and professional manner
– Document management, including medical records filing and electronic medical records management
– Appointment booking and management, both manually and electronically
– Hospital billing and payment collection
– Ensuring the welfare of all patients
– Proper documentation and handover of daily activities
– Filling registers and sending reports per shift
– Monitoring and control of office stationery
– Administering customer service surveys to all clients
– Ensuring an excellent patient experience
Qualifications and Requirements:
To be considered for this role, candidates must have 1-5 years of relevant work experience in a customer service or medical billing position. A strong understanding of medical terminology, billing procedures, and patient communication is essential. Candidates should also possess excellent organizational skills, attention to detail, and the ability to work well under pressure.
Salary and Benefits:
Outreach Medical Services is offering a competitive monthly salary of N80,000 for the Customer Service/Billing Representative position. Additionally, the company provides a comprehensive benefits package, including health insurance, retirement contributions, and opportunities for professional development.
Application Process:
Interested and qualified candidates should submit their CV to outreachmedicalservice@gmail.com, using the job title as the subject of the email. The application deadline is August 16, 2024.
Conclusion:
If you’re passionate about healthcare and committed to providing exceptional patient care, this is an excellent opportunity to join the Outreach Medical Services team. Apply now and take the first step towards a rewarding career in the medical industry.
